If you’re considering a vacation at the Grand Sirenis, I urge you to read this before making any decisions. My stay at this resort was marred by several unfortunate factors that overshadowed what should have been a relaxing getaway.
In my 15 years as a travel blogger, I have never written a bad review for a hotel. This is the first time.
To start with, I paid a substantial amount for my room, expecting top-notch service and amenities. Unfortunately, the service at Grand Sirenis was inconsistent at best. From check-in to housekeeping, it felt like the staff was either overwhelmed or simply uninterested in providing a quality experience. Each request seemed to take an eternity, and communication was often unclear.
Adding to the discomfort, the resort was plagued by a construction project that was in full swing during my stay. The noise was incessant and incredibly distracting. Instead of enjoying the tranquility typically associated with a resort, I found myself constantly reminded of the ongoing work. It was far from the serene escape I had envisioned.
Another peculiar aspect of the Grand Sirenis was the presence of monkeys. While some may find the idea of monkeys roaming freely charming, I found it quite unsettling. They seemed to appear out of nowhere, often too close for comfort. Their unpredictable behavior made me wary, and I couldn’t shake the feeling of being on high alert during my stay.
To make matters worse, the shuttle service that ferries guests around the resort was painfully slow. I found myself waiting long periods just to get to various locations on the property, further aggravating my frustration.
Perhaps the most disappointing moment of my stay was the mishandling of a promised refund. After an unfortunate incident that warranted a refund, I was assured it would be processed on the spot. However, three months later, I am still waiting. I have documented proof of their approval, yet they are now backtracking on their promise. This lack of accountability is not only frustrating but also unacceptable for a resort that charges premium rates.
In summary, my experience at Grand Sirenis was far from the paradise I had hoped for. With inconsistent service, distracting construction, alarming wildlife encounters, and a painfully slow shuttle system, I cannot recommend this resort. Save your hard-earned money and look for a destination that truly values its guests. Your vacation should be a time to relax and unwind, not a source of stress and disappointment.